Downtown - The Electric Tower

535 Washington Street, Suite 101
Buffalo, NY 14203

Phone: 716-462-5500

Lobby Hours

Monday 9:00 am - 4:00 pm
Tuesday 9:00 am - 4:00 pm
Wednesday 9:00 am - 4:00 pm
Thursday 9:00 am - 4:00 pm
Friday 9:00 am - 5:00 pm
Saturday Closed

Drive-Up Hours

N/A



Ken Kane headshot

Ken Kane
Community Office Manager

Banking Locations

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In addition to our banking locations, you can search for MoneyPass® Locations, where our customers receive surcharge free access to over 23,000 ATMs nationwide.

For your convenience, you can also access ATMs located at any of our other bank divisions, including ERIEBANK, FCBank, and CNB Bank.

Our Customer Service Center can be reached by calling 1-844-510-0819 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday and 8:00 a.m. to 3:00 p.m. on Saturday.  

For 24/7 access to your BankOnBuffalo accounts, try ServiceCall. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.

MoneyPass® Locations