Bank on Buffalo

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Customer Service

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by BankOnBuffalo.

You can contact us by:

  • visiting your local BankOnBuffalo office, located inside the Electric Tower at 535 Washington Street, Suite 101

  • calling 1-844-510-0819 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday and 8:00 a.m. to 3:00 p.m. on Saturday,

  • or try ServiceCall or eBanking for 24/7 access to your BankOnBuffalo accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.

You can also email us at and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.