Bank on Buffalo

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Customer Service

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by BankOnBuffalo.

You can contact us by:

  • visiting your local BankOnBuffalo office, located inside the Electric Tower at 535 Washington Street, Suite 101

  • calling 1-844-510-0819 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday and 8:00 a.m. to 3:00 p.m. on Saturday,

  • or try ServiceCall or eBanking for 24/7 access to your BankOnBuffalo accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.

You can also email us at CustomerServiceCenter@BankOnBuffalo.bank and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.