Customer Service

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by BankOnBuffalo Bank.

You can contact us by:

  • visiting your local BankOnBuffalo office,
  • calling 1-844-510-0819 between the hours of 7:00 a.m. and 6:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday,
  • or try ServiceCall or Personal eBanking for 24/7 access to your BankOnBuffalo accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.

You can also email us at, or click the Live Chat link at the top of the page and we'll be happy to assist you.

Check out our Frequently Asked Questions for common solutions.