SCAM ALERT:  We have seen a rising number of fraud cases in which a person pretending to be a bank employee contacts a customer about a suspected unauthorized transaction. The contact then asks for personal information in order to “clear up” the problem. As a reminder, the bank will NEVER call, text, or email you and ask for personal information. If you receive such a call from your “banker,” do not give personal information and hang up immediately. If you receive a text or email, do not respond. To report suspected fraud on your account, please contact your local branch or call Customer Service at 1-844-510-0819.
Direct Payments Accent Photo

Direct Payments

Electronic billing is rapidly becoming the method of choice for paying such recurring obligations as utilities, insurance debits, loans and club dues. Our direct payment services will allow you to:

Special Features

  • Reduce costs
    • Reduce billing costs
    • Lower bank charges for ACH (Automated Clearing House) items
  • Improve cash flow
    • Know in advance all funds deposited to the account on the due date, as well as the amount of the credit
  • Increase efficiency
    • Reduce invoice creation time
    • Reduce the number of incoming checks to process
    • Improve accuracy over customer-written checks
    • Simplify research due to entire payment process initiated internally
    • Have easier handling of returned items
  • Increase customer service
    • Eliminate writing and mailing of checks
    • Eliminate worries about late payments
    • Pay bills more confidentially
    • Bank statements will show description of payment
    • Eliminate check and postage fees
  • Improve marketing capability
    • Helps create a progressive image thereby increasing your ability to attract and retain employees
  • Improve delinquency ratio
    • Eliminates receiving checks after due date and second billing notices

Contact Us Today!

For specific questions about CNB's Treasury services, email Treasury.Management@CNBBank.bank or call them at 1-800-492-3221. The Customer Service Center is also available to you from 8-5 Monday thru Friday and 9-12 Saturday. CNB appreciates the opportunity to be your financial partner.

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